Overview

Our IT Managed Services allows businesses to realign their knowledge resources and core competencies toward strategic programs, leaving Krome to manage the ongoing operational support of their deployed Oracle Applications footprint.

Krome’s IT Managed Services enables you to place resource-intensive IT operations under the management of experienced specialists from Krome. We always believe in putting the client’s needs first. This will allow you to optimize existing resources and have them focus on strategic IT initiatives.

We strongly emphasize partnership approach and offer service tailored to your requirements.

We offer the following two simplified engagement models

Pay as you Go Service Agreement

We want to make the process to engage us pain free. You only pay for the service you receive. There are no annual contracts or monthly retainer fees to justify.

Who can benefit:

  • Clients with experienced professional staff requiring on demand extended team without incurring capital expense
  • Client looking to kick-off a new project and needs an extended team to help with interim support
  • Client with stable environment without big size support team and interested in extended team to manage occasional business demands

Benefits:

  • Allows our clients to designate a list of authorized approvers to submit and/or approve service requests made by your company
  • Allows Krome Consultants to respond to your needs and/or emergencies right away, rather than waiting for an SOW or contract signature
  • We have your environment details on file so it makes it easy for our team to immediately start working on your problem
  • We can adjust the team to meet your demands
Pilot Support Program

Looking long term technology support partner but hesitant to sign a long term agreement then take advantage of our 60 days pilot program.

Who can benefit:

  • Companies looking to increase efficiency
  • Reduce downtime and risk
  • Increase flexibility and reliability
  • Companies who have a small IT team and resources are over burdened
  • Companies who want their IT to focus on strategic initiatives
  • Companies who are providing reactive support instead of proactive support to their business users
  • Companies who are looking to lower IT cost without comprising on quality

Benefits:

  • Enjoy 50% discount on all resources for 60 days
  • Flexibility to have the team work on break-fix to new enhancements
  • Align need of resource with supply
  • Improves your service level to business
  • Let the onsite team focus on strategic initiatives
  • Provide performance matrix

 
To learn more about our Managed services offerings, please download our brochure

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