Many businesses and customers are concerned with their ability to keep pace with change. In order for your ERP systems to support business performance and innovation, you need IT skills and experience that you can rely on to deliver excellence.
We complement our experienced lower-cost off-shore development with your in house team. Our flexible Applications Management Services (AMS) can encompass ongoing support services, including on-going application patching, testing, break-fix, and end-user issue resolution. We can help you resolve issues with core Oracle ERP applications and support of third party bolt-on applications, interfaces and enhancements.
We work as an extension to your current team and help you manage large, complex, highly integrated applications. We assist your organization:
- Reduce IT total cost of ownership.
- Lower risk
- Improve performance
By choosing Krome to manage their applications; clients are able to let their internal resource focus on other strategic areas that yields competitive advantage.
Trust and confidentiality is what we provide to our AMS clients. We invest time to understand your organizational culture and quickly adapt to your changing business imperatives.
Below are the highlights of activities that we cover with in our AMS contract
- Incident and problem management
- Performance monitoring and reporting
- Emergency maintenance
- Preventative and corrective maintenance
- Change and release management
- Configuration management
Give us a call to discuss your current needs. We can turn around a quote in less than 24 hours.